Tecnova’s Operational Continuity service aims to ensure business continuity and established service levels. This service processes are based upon the ITIL (Information Technology Infrastructure Library) standard to ensure our customers a standard operation and under practices applicable to IT Services Management.

With efficiency and quality, we meet delivery deadlines by ensuring better business integration with technologies, cost reduction and visibility of the technical operation to those who trust us.

We look after operational continuity taking care of aspects such as performance, capacity and availability of infrastructure and services, thanks to our service model that includes reports, demand support, operation and monitoring with top specialists level and a complete technological staff.